Bells Mill Estates
 
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Neighborhood FAQs
 
 
 

Here are answers to some frequently asked questions.  If you don't see what you're looking for, please contact our Zalco property manager, Richard Brandes, at richard.brandes@fsresidential.com and his assistant, Shelley Hudson at shelley.hudson@fsresidential.com.
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How do I pay my HOA dues?
 
HOA dues are set each year by the Board of Directors, and are currently $88 per month for all units. There are several payment options, including mailing a check, using your bank's Bill Payment Service, credit and debit card payments, and automatic debit from a checking or savings account.  Checks can be mailed to Bells Mill Homeowners Association c/o FirstService Residential, PO Box 31077, Tampa, FL 33631-3077.  Include your account number on the check or Bill Payment (call accounts manager Duane Dennis at FirstService, 301-495-6648 with questions).  Click here for instructions on paying by credit/debit cards, or to set up an automatic debit from your checking or savings account (these two options may involve a processing fee, paid to the processor of the service - contact FirstService with questions).
 
When are Trash and Recycling Collected?
 
Trash is picked up Monday and Thursday mornings by GFL Environmental with recycling collected by Montgomery County on Thursdays.  As the County operated transfer station is closed on certain holidays, GFL Environmental does not pick up trash on New Year's Day, Martin Luther King, Jr. Day, Memorial Day, Independence Day, Labor Day, Indigenous Peoples' Day, Thanksgiving and Christmas. When a service day falls on one of those holidays, trash will be picked up on the next regularly scheduled service day.
 
Please remember, HOA rules prohibit trash and recycling containers (including lawn recycling bags) from remaining in public view except on the evening prior to and the day of collection.  Containers may not be kept in front or side yards, and must be moved out of sight by the evening of collection.  Please secure your trash and recyclables in containers or heavy-duty lawn bags, so trash does go into our pond!
 
What types of exterior changes require permission from the Architectural Committee?
 
Prior to making any changes to the exterior of your home, other than landscaping, HOA rules require you to submit the changes to the Architectural Committee and receive written approval before any work is done.  Changes include paint colors (other than Preapproved), decks, exterior lights, walkways, gazebos, and more.  Please see the HOA Documents section of the website, or click this link to obtain the Architectural Change Request Form.
 
Are there restrictions on landscaping?
 
There are few restrictions on landscaping at Potomac Regency, but please be sensitive to how your landscaping may affect your neighbors.  Please keep your yard free of weeds and debris at all times, and trim tree branches away from sidewalks to allow easy passage.
 
Can I landscape Common Area near my house?
 
It is a violation of HOA rules to plant in, or otherwise alter, any Common Area without written approval from the HOA Board of Directors.
 
How do I report a non-working street light?
 
It depends!  If the street light is on Bells Ridge Terrace or Tuckerman Hill Lane, please report the location to First Residential.  If the light is on any other street in Potomac Regency, it is maintained by Montgomery County.  Call the County Help line at 311 (you'll need the street light number on the pole and the nearest home address),  or report the light at this Montgomery County website:  Street Light Reporting.  
 
When will the streets be plowed after a snowstorm?
 
All of the streets in our HOA are plowed by Montgomery County.  The County has warned us plowing any County street subjects the plow operator and those who contracted for that service to fines and liability for any personal injury or property damage.  In other words, it isn't worth it!  The Board has received assurance from the County that every effort will be made to plow all of our streets promptly, though neighborhood streets are considered a third priority behind Snow Emergency Routes and other primary roads. Call the County's Customer Service Center at 311 to report unplowed streets.  Click here for the update on snow removal.  Click here for the County's Interactive Snow Removal Map.  Residents are required by law to clear the sidewalks abutting their property within 24 hours of a snowfall.  The HOA will clear most common area sidewalks and pathways.
 
What are the rules on pet waste?
 
Picking up after your pet is the law [Chapter 5-203(a)], and the law applies to both dogs and cats. Noncompliance can result in a $100 fine.  Pet waste left to decay on sidewalks, lawns, or common areas is harmful to people and the environment. Rain washes the waste into storm drains, which lead directly into our pond. Pet waste frequently contains bacteria and parasites that can severely sicken people, pets, and wildlife.  Simply use a plastic bag to collect the waste, and deposit it in a trash bag.  Please do your part and clean up after your pet!
 
Who do I contact about problems or issues in the neighborhood?
 
Our Property Manager, Richard Brandes, is a good place to start.  He can be reached via email at richard.brandes@fsresidential.com. Please make sure to cc: his assistant, Shelley Hudson (shelley.hudson@fsresidential.com) on any emails.
 
For Board Member contacts, click here.
For Information about HOA Committees, click here.
For Montgomery County issues, call the County Help line.  Simply dial 311.
For Police Emergencies call 911 or the Police Non-Emergency line at 301-279-8000.